Airbnb House Rules: What Changes for Bookings Made From November 20, 2026
Dishes, trash, ID requests: Airbnb is tightening what hosts can ask guests to do. Here's exactly what changes, what's still allowed, and what's not yet confirmed.
Cédric
Fondateur de ScanStay
On October 20, 2026, Airbnb published new rules for the "House rules and requests" section of listings. They apply to every booking made from November 20, 2026 onward. Here's what changes, what stays the same, and what's still unclear.
What's changing, and when
The house rules tools changed on October 20, 2026. The new policy applies to all bookings made on or after November 20, 2026.
One detail matters here: it's the booking date that counts, not the stay date. If a guest books before November 20 for a stay in January 2027, the old policy still applies to that booking.
What you can no longer ask guests to do
For bookings covered by the new policy, you can't require guests to:
- Wash and put away dishes
- Take trash outside the property
- Strip the bed or remove sheets
- Do any task that takes considerable effort or time, or that a cleaner would normally do
Airbnb's standard here is general: any cleaning task beyond what's reasonable for a guest is now off the table.
What you can still ask guests to do
The policy doesn't ban everything. You can still ask guests to:
- Put dirty dishes in the sink
- Sort trash and recycling into indoor bins
- Gather used towels
- Turn off the AC before leaving
- Follow the seven standard rules: max occupancy, quiet hours, events, pets, smoking/vaping, commercial photography or filming, locking up on departure
Airbnb also says it can grant exceptions based on local context — it cites examples like bear-proof bins in bear country, or shower-length limits during droughts.
ID requests: what actually changes
This is the point worrying the most hosts. Since October 20, 2026, hosts can no longer request personal information such as a government-issued ID, unless the law requires it, or in other limited circumstances.
Those "limited circumstances" are detailed in a separate Airbnb help article (number 4169), which I haven't been able to review yet. So I won't guess at the exact list here — that would mean making something up.
If you request ID for security reasons or on your insurer's advice: that reason doesn't appear as a cited exception in the official pages reviewed so far. Before continuing the practice, check in writing exactly what your insurer requires, and check article 4169 to see if your situation is covered. I can't guarantee this practice is still allowed.
Other changes worth knowing about
- Separate rental agreements: banned, except for a legal obligation or HOA/condo rule, access to optional equipment (like a golf cart), stays of 28+ nights, or Luxe listings. An allowed agreement must be uploaded to the listing; Airbnb doesn't enforce it itself.
- One place for all rules: every rule and request must live in the "House rules and requests" section of your listing. No more adding rules via messages or printed signs in the property.
- Guest-side cancellation protection: if a guest breaks a rule, or says they're about to, they can cancel without a fee or penalty.
- Automatic flagging: if your current requests don't comply, Airbnb will email you with guidance, and you can appeal. If it's not fixed, guests may see a warning on your listing.
- Checkout instructions now live in the listing editor itself, in the same place as the rest of your house rules.
The bottom line
The post that's been circulating in host groups is broadly accurate: dishes, trash, and ID requests are indeed more tightly regulated for bookings made from November 20, 2026. What's still allowed — dishes in the sink, sorted trash, gathered towels — matches what most hosts already consider reasonable.
These rules only apply to bookings made through Airbnb. They don't affect direct bookings or other platforms.
It's also worth updating the house rules in your digital guidebook: that's where guests check your rules once they've arrived, alongside the dedicated section on your listing.
FAQ
When do these new rules take effect?
For all bookings made on or after November 20, 2026. It's the booking date that counts, not the stay date.
Can I still ask guests for ID?
In some limited cases, yes — but the exact list of those cases is detailed in a separate Airbnb article (number 4169) we haven't been able to review yet. Outside of a legal requirement, don't assume this is covered without checking it first.
Can I still ask my insurer what they require regarding guest ID?
Yes, and that's exactly what you should do. Insurer advice isn't listed as an exception in the official Airbnb pages reviewed so far. Check in writing what your insurer actually requires, and compare that against Airbnb's policy before continuing to request ID.
Do these rules also apply to Booking.com or my direct bookings?
No. They only apply to bookings made through Airbnb.
What happens if my current house rules don't comply?
Airbnb emails you with guidance to fix your house rules, and you can appeal. If nothing changes, guests may see a warning on your listing.
Sources: Airbnb, "Important changes to house rules" (October 20, 2026); Airbnb, help article 4168.