The stay guide
that answers everything
Create a smart digital guide for your guests. One QR code, an AI chat available 24/7 — in their language, with your info.
No credit card · Ready in 5 minutes
Casey · Your assistant
Online
Hello! 👋 I'm your stay guide. How can I help you?
What's the WiFi password?
The network is SunVilla_5G and the password is Soleil2024! 🔑
QR Code
1 scan, no app
5 langues
FR EN ES DE IT
5 min
to create your guide
5
languages supported
24/7
available for guests
100%
customisable
Built for property managers
Manage all your properties from one place
Create content once, deploy everywhere. No more recreating the same thing for every new property.
Create my property manager accountReusable blocks
Create a WiFi block, a rule or an appliance guide — attach it to all your properties in one click.
Multi-property
Manage as many properties as you want. Each has its own guide and unique QR code.
Global view
Centralised stats: questions asked, QR scans, guest languages, captured leads.
Instant updates
Change something once, it immediately propagates to all linked properties.
Before
Casey
Propulsé par ScanStay
After
Marc · Alpes Conciergerie
Votre assistant personnel
White Label
Your stay guide,
100% your brand
For concierge services and agencies who want to offer a fully branded experience — with no mention of ScanStay.
Your logo
Your logo replaces the ScanStay logo at the top of the stay guide and in the admin interface.
Your colours
Buttons, titles, chat bubbles — everything takes on your brand colours.
Your domain
guide.your-domain.com instead of scanstay.app. Step-by-step DNS configuration guide.
Your AI agent
The AI introduces itself as your concierge's assistant, not as Casey from ScanStay.
Your favicon
The icon in the browser tab displays your brand, not ours.
Your emails
Arrival notification emails are sent in the name of your concierge service.
Four Siemens HB...
Four Siemens HB
Préchauffer à 200°C
Choisir le mode
Lancer la cuisson
AI photo detection
Every appliance manual from 1 photo
Photograph the washing machine, oven, TV… The AI analyses the image and automatically generates clear usage instructions for your guests.
Take a photo
Photograph the appliance with your phone or upload an existing image.
AI analyses it
Our AI identifies the model, visible buttons and generates a clear, concise manual.
Publish in 1 click
The guide is ready, illustrated and translated. Guests can ask questions about it in the chat.
Service catalogue
Turn your guide into a revenue stream
Offer additional services to guests directly from the guide. Late checkout, welcome basket, bike rental, transfers… They pay online, you get paid.
Late checkout
+ £30
Breakfast basket
+ £20
Bike rental
+ £15/day
Airport transfer
+ £50
Welcome bottle
+ £22
Guided tour
+ £35/pp
Late checkout
+ £30
Paiement sécurisé par carte — Stripe
✓ ConfirméCreate your services
Title, description, price, photos and minimum lead time. Done in minutes.
Guests order directly
From the guide, they browse your services and pay by card in seconds.
You get paid
Payments land straight into your Stripe account. We only take a 5% commission.
Seulement 5% de commission
Zéro frais fixes
Vous gardez 95% de chaque vente. Aucun abonnement supplémentaire, aucune configuration complexe. Connectez Stripe en 2 minutes.
No commitment · Activate whenever you want
Features
Everything your guests need
One tool for all guest communications, before and during the stay.
Conversational AI
An AI agent answers instantly: WiFi, appliances, rules, local activities — any hour, in the guest's language.
Dedicated QR code
One downloadable PNG QR code per property. Guests scan and access the guide with no app needed.
Smart local guide
Restaurants, activities, events near the property — adapted to the weather and preferences (families, kids…).
Stats & Leads
Track questions, views, QR scans and capture leads from Airbnb or Booking.com.
Arrival notification
Receive an email as soon as your guest scans the QR code. Know exactly when they enter the property.
Checkout guide
On checkout day, the guide automatically shows departure instructions and reminders to your guest.
How it works
Up and running in 5 minutes
No complex setup. No training required.
Create your property
Add the address and choose a name. Your guide immediately gets a unique URL and QR code.
2 minutes.
Add your content
WiFi, rules, appliance guides (via AI photo), local tips… in reusable blocks.
Reuse blocks across all your properties.
Share the QR code
Download the PNG and place it in the property or in your booking confirmation.
1 scan. No account. No app.
Pricing
A plan for every situation
Individual host or property manager — pay only for what you use.
- 1 property
- 1 language 🇬🇧
- Standard guide + QR code
- AI guest chat
- Basic local guide
- 1 property
- 5 languages 🇫🇷 🇬🇧 🇪🇸 🇩🇪 🇮🇹
- Full guide + QR code
- Multilingual AI chat
- Smart local guide
- AI appliance detection — auto-generate manuals for every device
- Service catalogue
- Up to 10 properties
- All languages 🇫🇷 🇬🇧 🇪🇸 🇩🇪 🇮🇹
- White label (logo)
- OTA identity form (name + dates)
- Stats & Leads
- AI appliance detection — auto-generate manuals for every device
- Service catalogue
- Up to 25 properties
- Everything in Bronze
- AI appliance detection — auto-generate manuals for every device
- Real-time check-in alert
- Email support 48h
- Arrival notifications
- Service catalogue
- Up to 60 properties
- Everything in Silver
- AI appliance detection — auto-generate manuals for every device
- Custom domain (guide.yourdomain.com)
- Assisted property import
- Priority support 24h
- API & webhooks
- Up to 300 properties
- Everything in Gold
- AI appliance detection — auto-generate manuals for every device
- Multi-team accounts
- Dedicated onboarding
- Account manager
- Guaranteed SLA
Tous les plans incluent une période d'essai de 14 jours · Sans carte bancaire · Annulable à tout moment
Ready to start?
Your smart stay guide,
in less than 5 minutes
Join hosts who said goodbye to repetitive messages.
Create my guide for freeNo credit card · Cancel anytime